Public sector reform, functional review and change management - Ebook

Functional Review: Practical Guide for the Public Sector is a comprehensive and essential work for professionals involved in optimizing the performance of public organizations. This guide, based on in-depth research and practical missions, explains in detail how to conduct a functional review, from the decision to launch the review to the implementation of the final recommendations.

The book begins by introducing the concept of functional review, a practice recently adopted in the public sector but originating from the English-speaking private sector. It clarifies the differences between functional review, audit, and evaluation, while emphasizing the importance of political and human aspects in the public sector.

The guide is structured to cover all the essential aspects of functional reviews. It begins with an explanation of the reasons for and typologies of functional reviews, through understanding the context, planning and design, and finally gathering and analyzing information. Each step is illustrated with concrete examples and practical tools, such as analysis matrices and change management techniques.

One of the guide's strengths is its emphasis on strategic communication and change management, which are crucial to ensuring that recommendations from functional reviews don't remain a dead letter. The book also offers practical exercises and case studies to help readers apply theoretical concepts to real-life situations.

In conclusion, Functional Review: Practical Guide for the Public Sector is a valuable tool for public agencies, NGOs, and consultants seeking to improve the effectiveness and efficiency of their organizations. It offers a combination of robust theories and operational practices to achieve meaningful and sustainable administrative reforms.